A discussion with the developer or authorised representative should cover the property, legal documents, accessibility, services, management and ongoing costs. Written answers help buyers compare projects fairly.
Before you start
Take a notebook, note the date and the name of the person who answers, and ask for important answers by email. The aim is not to challenge the seller, but to replace assumptions with facts. A reputable seller will welcome the questions.
1. Classification and ownership
Ask whether the project is officially classified as senior living or retirement housing. Confirm the unit’s ownership rights, resale and rental rules.
- Is this project officially described as senior living or retirement housing, or is it a general residential project?
- Do I receive full ownership, a leasehold interest or a right to occupy?
- Are there age criteria for residents or buyers, and how are they applied?
- What are the rules on resale, leasing, gifting and inheritance?
2. Registration and approvals
- What is the RERA/HARERA registration number, and what does it cover?
- Can I see the sanctioned plans and approvals?
- What is the current construction and possession status?
See legal checks before buying a retirement property for how to verify the answers.
3. Services and management
Confirm the service provider, emergency arrangements and what is included.
- Who manages the community, and is it the developer or a separate operator?
- Which services exist today: housekeeping, dining, transport, medical room, emergency response?
- Is each service included, optional or chargeable, and at what rate?
- What is the emergency procedure, and which hospital is used?
- What happens if the operator changes or a service is withdrawn?
4. Accessibility
- Which accessibility features are included in the apartment and which are optional?
- Are there grab rails, anti-skid flooring, emergency call points and step-free access?
- How far is the apartment from the lift, and what is the lift’s backup power arrangement?
5. Costs
- What is the all-inclusive price, and can I have a dated written cost sheet?
- What are the maintenance charges, deposits and parking charges?
- How can maintenance charges change, and who decides?
The cost guide lists every line item to cover.
6. Amenities
Ask which amenities are operational and which are planned.
- Which amenities are complete and working today?
- For planned amenities, what is the expected date, and what is the remedy if they are not delivered?
Request all important commitments in writing
Verbal assurances are difficult to rely on later. If something influences your decision, ask for it in the agreement or in a signed document. Then have your lawyer review the final paperwork.
Frequently asked questions
Should I ask the developer to put answers in writing?
Yes. Written answers, a dated cost sheet and written confirmation of promised services protect you and make it easier to compare projects fairly.
What if the seller cannot answer my questions?
Treat that as information. Ask them to find out and respond in writing, and consider whether you are comfortable proceeding if important questions remain unanswered.